For spa and skin
The skin record that remembers.
The consult is answered and signed before the peel is booked, the room can't be double-sold, and session five is drafted when it's due.
Meanwhile, between visits
Session 3 of 6, unbooked.
The course stalls
A consult that never became a plan.
No start date set
Fully booked all week.
Profit went backwards
The consult, the record, the room, the course.
And a peel that is not booked around the consent.
Everything lands in one inbox
- Messages
- Inquiries
Two-way communication - their reply lands back in the same thread, and your answer goes out from it.
Four things a skin clinic can't leave to memory.
The consult, the contraindication, the room, and the course.
The consult
Answered and signed, before the booking
Build the consult in the form builder - sections, questions that only appear when they're relevant, a photo upload, a consent block and a signature - then attach it to the service as its intake step. The peel isn't booked around it.
The contraindication
Not a line of free text
Allergies and reactions are a typed list on the client with a severity of their own. A severe entry is surfaced when the booking is confirmed and again on the day-of check-in, so it can't be scrolled past on a busy morning.
The room
Three therapists, one microneedling room
A treatment room or a machine is a bookable thing in its own right, reserved for the whole appointment. A slot that would put two clients in one room is never offered, even when a therapist is free.
The course
Session four of six, on the record
A package is held against the client with the sessions used and when it stops being redeemable, and a session is recorded at the visit. The nudge for the next one is drafted from where the course actually is.
In the room
The record before the treatment, the aftercare after.
Clients stay when they feel looked after, not processed.
One course of treatment, from consult to session six.
Every step below is a rule the product already enforces.
Magic drafts, you approve
Hi Mia, aftercare for today's peel: no actives for 48 hours, SPF every morning, and light flaking around day 3 is normal. Message me if anything feels off.
Magic drafts, you approve
Hi Sarah! You're due for session 5 of your microneedling course. Thursday 10am or Friday 2pm - which suits?
The craft
Calm, careful, and personal.
Consult, notes and aftercare on one record
Answers before you ask.
Are intake forms included, or is it a separate tool?
Included. Build the consult in the form builder - sections, questions that only appear when the answer before them calls for them, file upload, a consent block and a signature - then attach it to the service as its intake step so the treatment isn't booked around it. The answers land on the client record.
How are contraindications handled?
Allergies and reactions are a typed list on the client with their own severity, not free text. A severe entry is surfaced when the booking is confirmed and again on the day-of check-in screen.
Can it stop two clients being booked into one treatment room?
Yes. A room or a machine is a bookable thing in its own right and is held for the whole appointment. A slot that would double-book it isn't offered, even when a therapist is free.
Can it follow a package across sessions?
Yes. The package sits on the client with the sessions used and when it stops being redeemable, and you record a session at the visit. The nudge for the next one is drafted from where the course actually is.
Where do before and after photos live?
On the booking itself, in a before bucket and an after bucket with a compare view. If you've set up the photo-consent document it attaches first, and anything captured without it is noted rather than quietly filed.
Will clients get automated messages from our clinic?
You review AI replies and follow-up drafts before sending. Aftercare, reminders and other automations run using the messages, channels and timing you enable.
Who owns the client records?
You do. Your client list and records stay yours, and you can cancel anytime.
How much work is setup?
The move itself is free with no card. For the first 100 businesses, setup and migration are done for you end to end, so existing client records come with you.
A course of treatment is a relationship with paperwork.
The clinical part and the caring part are the same record, or neither of them works.
Forms here, notes there
The treatment story is split up
Consents in a folder, notes in a book, the package counted on a card in her purse, and the room double-sold because two therapists were free.
Magic
One record, and rules that hold
The consult, the contraindications, the sessions used, the room and the photos sit together, and the ones with rules are enforced at the booking rather than remembered on the day.
For the treatment plan
Get them back for session four.
Forms, notes and aftercare carry between visits from your first week, so a treatment plan finishes instead of fading out after session two.
Two answers. No card, and nothing moves until you say so.
No hidden charges
One flat price for the whole business. No commission on your bookings, and no extra charge for each person on your team.
No juggling five platforms
Booking, calendar, client records, deposits, payments, messages and follow-ups are one system, not a stack you hold together.
No move to manage
For the first 100 businesses we move your clients, bookings, history and notes across ourselves, free, and check it with you before day one.